Wohven

FAQ

What is Wohven? How does it work?

Wohven is a t-shirt and sock subscription service that allows you to get premium quality basics for significantly less than retail pricing. Simply choose which subscription(s) you want, then sit back and watch the stylish basics roll in every month.

What type of fabric do you use?

All of our shirts are a 60/40 blend of combed, ring-spun cotton and polyester. Our socks are a soft blend of polyester, cotton and spandex.

Do I get to choose the graphic on my shirts?

We feel like part of the fun of Wohven is the surprise you get every month when your new tee arrives on your doorstep. So we have decided to choose a monthly artist and leave it in their very capable hands to create designs that all of us will love. Don't worry, we will never send a shirt that we wouldn’t wear ourselves. Our designs are elegant and simple. We don’t follow trends or tacky themes. Just classy designs that can be worn under a suit jacket or working out at the gym.

What if I hate the design on my shirt?

This is a tough one. To keep our pricing as low as possible, we don't allow returns if you don't like a particular month's design. You're free to cancel your subscription anytime if you aren't happy with your shirts, but we hope you'll stick around and see what shows up next month.

Can I buy past designs?

We do occasionally offer past designs, but only once or twice per year. These announcements are usually made through our newsletter and our social media, so make sure to sign up and follow us!

I signed up, but I didn't get the design released this month.

For your first month, we send you a shirt from our past inventory. Newly released shirts are only available for people whose subscriptions renew on the 1st. For future months, you will receive the specific shirt we release those months.

Can I choose my monthly graphic design?

Nope! Each month, you will receive that month's brand new design chosen for you by us! You can check out our past designs here.

Can I place a one time order?

No one time orders here! We are only able to offer monthly subscriptions. However, you are able to cancel your subscription(s) at any time from your "Manage Your Subscriptions" page.

If I order more than one graphic item will they be the same design?

Since we have one monthly graphic design, if you order more than one graphic item, they will be duplicates each month. Similarly, there is only one Surprise Me color of the month for blank tees, so if you order more than one Surprise Me shirt, they will be the same color as each other each month.

Where do you ship?

We currently ship anywhere in the US and Canada! Pricing on our site is in USD.

Sizing

What if I chose the wrong size?

We know it can be hard to choose the right size when you are buying shirts online (what does that size chart even mean????). If you find that you need a bigger or smaller size, first step is to go into your account and change your size preference. Next, shoot us an email at humanbeing@wohven.com and if it's your first shirt, we will be happy to send a replacement in your new size.

Sometimes my shirt is bigger or smaller than my previous shirt even though it's the same size.

It's true, there are variances to each shirt. However, the difference shouldn't be too drastic. If this is the case please reach out to humanbeing@wohven.com and we'll help you out.

Will my shirt shrink?

All our shirts are pre-shrunk, so you should see little to no shrinkage after you wash it.

Shipping

When am I charged?

You are charged on the day you sign up, and then on the first of the month for the following months. If you sign up after the 20th, then your renewal date will skip a month to avoid back to back charges.

When will I receive my first package?

Your first order will ship in 3-5 business days.

When will I receive my package once my account renews?

After your first shipment, you'll fall into our regular monthly order timing. Our normal timing is that our members are billed on the 1st of the month, and they can look forward to receiving their order on or around the 15th of the month. All recurring orders are shipped separately. So if you have multiple monthly subscriptions, they will be shipped separately from each other.

I'm signed up for multiple subscriptions. Do I need to pay shipping for all of them?

Yes. All our products are packaged individually and sent separately, so the shipping fee is added to each subscription.

Making Changes on Your Account

Can I cancel my subscription?

Cancel anytime. No ifs, ands or buts. Just a simple click of the mouse. Just remember that your order automatically renews on the 1st of the month.

Can I switch up my monthly product?

Of course! Sometimes you feel like a blank tee, and sometimes you feel like a long sleeve graphic tee! You are able to make these changes on your subscription by using the "swap" button on your account page. Just be sure to make these changes before your order auto-renews on the 1st of the month.

Referral Rewards

How does it work?

For every person you refer through your exclusive link, you will be rewarded a free renewal.

What are the terms and conditions?